えきねっとアプリ-新幹線・特急列車の予約｜新幹線予約 App

Ekinet's official app, the "えきねっとアプリ-新幹線・特急列車の予約｜新幹線予約 App" offers convenient and smart reservations for Shinkansen and limited express trains in Japan. With this app, users can make reservations, change the details of their existing reservations, and even request refunds, all without needing to wait in line at the ticket counter. What's more, this app also allows users to board Shinkansen e-tickets with Mobile Suica and earn JRE POINTs.

Features of えきねっとアプリ-新幹線・特急列車の予約｜新幹線予約

- Shinkansen Reservation: Users can conveniently apply for the "Shinkansen e-ticket service" through the app, which includes a basic fare ticket and a limited express ticket. By registering and using their transportation IC cards such as Suica, users can enjoy a seamless travel experience. Mobile Suica registration is also possible, making it even more convenient for travelers. (Please note that paper tickets that require ticketing cannot be applied for through this app.)

- Eligible Trains: This app covers a wide range of Shinkansen train lines, including Tohoku/Hokkaido Shinkansen, Joetsu Shinkansen, Hokuriku Shinkansen, Yamagata Shinkansen, and Akita Shinkansen.

- Reservations for Limited Express Trains: Users can apply for reserved seats on limited express trains through the "ekinet ticketless service" offered by the app. For ticketing, users can simply use their transportation IC cards such as Suica.

- Eligible Trains: The app covers various limited express trains, including Chuo Line Limited Express, Joban Line Limited Express, Tokaido Line Limited Express, Narita Express, Takasaki Line Limited Express, Limited Express to Boso, Limited Express Kamakura, JR Hokkaido limited express trains, and JR Hokkaido Rapid and Local trains.

- Ekinet App Convenience: The Ekinet app offers a range of convenient features, such as biometric authentication for easy access, a home screen that displays the next reservation at a glance, and a favorite function for quick reservations with just three taps. Reservations can be applied for, changed, and refunded directly from the app. Users can also issue an "ekinet usage slip/receipt" within the app. The "Ekinet Ticketless Service Advance Reception" allows users to make reservations up to 2 months in advance. Additionally, the app allows for reservations of up to 6 people at once.

FAQ

1. Can I use the Shinkansen e-ticket service for Tokaido Shinkansen?

Customers traveling on the Tokaido Shinkansen should use the EX App/EX Reservation (Express Reservation) instead of the Shinkansen e-ticket service.

2. Can I purchase tickets other than the Shinkansen e-ticket service and Ekinet ticketless service through this app?

No, this app only allows the purchase of Shinkansen e-ticket service and Ekinet ticketless service. For other tickets, please refer to alternative methods.

3. How do I log in to the app and access the features?

To use the app, membership registration is required. You can log in with your registered Ekinet user ID. If you are a new member, please register on the website and then proceed with the app login. The app allows for the application of up to 6 adults and children at once.

Editor's Note

The えきねっとアプリ-新幹線・特急列車の予約｜新幹線予約 App is a must-have for travelers in Japan. With its user-friendly interface and extensive features, it simplifies the process of making reservations for Shinkansen and limited express trains. The app's seamless integration with the transportation IC card system, such as Suica, ensures a hassle-free travel experience. Moreover, the ability to earn JRE POINTs and the convenience of ticketless services make this app a valuable tool for frequent travelers. Whether you're a tourist or a local commuter, the app's efficiency and convenience will enhance your train travel experience in Japan.