EDF & MOI App

EDF & MOI is a user-friendly mobile application that puts your energy management at your fingertips. With this app, you can easily access your customer area and take control of your EDF account. Whether you want to keep track of your consumption, submit meter readings, monitor the installation of your meter, or receive personalized energy-saving advice, EDF & MOI has got you covered. It also offers convenient features such as bill payment, contract management, and claim declaration. Plus, with the integration of voice assistant technology, accessing the app has never been easier.

Features of EDF & MOI

The EDF & MOI app offers a comprehensive set of features to ensure that you have full control over your energy consumption and account management. Here are some key functions of the app:

- Dashboard: Get a quick overview of your EDF account and consumption status.

- Meter Readings: Easily submit your meter readings every two months for accurate billing.

- Linky ™ Meter Monitoring: Keep track of the installation progress of your Linky ™ meter by the Enedis distributor.

- Energy Expenditure: Stay informed about your energy expenditure on a daily basis through the "My News Feed" feature. (Available for customers with a communicating Linky ™ or a communicating Gazpar ™ meter).

- Consumption Target: Set an annual consumption target and receive alerts to avoid exceeding it. (Available for customers with a communicating Linky ™ meter).

- Monthly Payment Adjustment: Adapt your monthly payment according to your actual consumption. (Available for customers with a communicating Linky ™ meter).

- Projections: Better understand the evolution of your consumption and estimate your expenses at the end of the month.

- Energy-saving Advice: Receive helpful tips on saving energy.

- Equipment Analysis: Discover the devices in your home that consume the most energy.

- Connected Objects Integration: Connect your smart devices, such as thermostats and weather stations, to visualize your energy usage distribution.

- Bill Payment and Management: Pay your bills and manage your payment methods within the app.

- Contract and Invoice Access: Download your contract certificate and EDF invoices directly from the app.

- Moving Assistance: Easily choose the most suitable electricity and/or gas contract in case of a move.

- Claims Declaration: Declare your claim conveniently from the app if you have subscribed to the Confidence Troubleshooting Solution services.

Additionally, the app provides useful features like a list of telephone numbers, social media contact options, energy offer comparisons, and notifications for invoice updates.

FAQ

1. How can I access my EDF account through the app?

To access your EDF account, simply log in to the app using your existing EDF customer credentials.

2. Can I use the voice assistant to open the EDF & MOI app?

Yes, you can activate the voice assistant feature by going to the Google application settings and setting it up. Once done, a simple voice command like "OK Google, open the EDF app" will give you instant access to your customer area. (Compatible with Android 5 or later)

3. Is the EDF & MOI app accessible for visually impaired or deaf users?

Yes, EDF & MOI app is optimized for visually impaired users with support for VoiceOver and TalkBack. It also offers chat and/or video options in LSF (French Sign Language) for deaf and hard-of-hearing users.

Editor's Note

EDF & MOI is a comprehensive and user-friendly app that allows customers to manage their energy consumption and account details with ease. From monitoring consumption to submitting meter readings and receiving personalized energy-saving advice, this app puts the power of energy management in the hands of the users. The integration of voice assistant technology further enhances accessibility and convenience. With its range of features and commitment to user accessibility, EDF & MOI is a must-have app for EDF customers looking to take control of their energy usage.